Help

Welcome to the Help page for RANGE Magazine! Whether you are a new reader or a long-time subscriber, we are here to
assist you in navigating and getting the most out of your RANGE magazine experience. This page provides answers to common questions and offers guidance on various aspects of our website and services. Let's dive in!

Subscriptions

Billing

Navigation

Shop

Contribute

Get in Touch

How do I subscribe to RANGE Magazine?

Subscribing to RANGE Magazine is quick and easy! Simply visit our Subscriptions, click on the subscription you want, and then fill out the required information. Once payment is received, we will deliver the magazine to you so you can start enjoying the many stories and breathtaking images that RANGE magazine has to offer.

How do I get the latest issue of RANGE magazine?

To get the latest issue of RANGE magazine, we offer a convenient digital subscription option for $9.95 per year. With a digital subscription, you'll have instant access to the current issue as well as our extensive archives. To subscribe digitally, please visit our Subscriptions page.

Alternatively, if you prefer to purchase single issues, you can visit our online shop where you can buy individual copies for $6 per issue, plus shipping and handling. Simply go to our Past Issues section in our Shop and browse through our available issues to make your purchase.

Whether you choose the digital subscription or opt for single issues, we are confident that you will enjoy the engaging content and stunning visuals that RANGE magazine has to offer. Happy reading!

Can I purchase RANGE issues from a physical store?

Yes, absolutely. RANGE magazine is primarily available for purchase through our website but it is also available at select locations around the U.S. also.

For a list of where you can pick up a copy of RANGE magazine, please visit our Magazine web page for a list of location and a handy, easy-to-use map to find the location nearest you. Stay updated on our website and social media channels for any announcements regarding physical store availability.

How can I update my subscription details or contact information?

To update your subscription details or account information, please send an email to info@rangemagazine.com with the subject line "Subscription Update" or "Contact Information Update." In the email, kindly provide the necessary details, such as your name, current contact information, and the specific changes you would like to make. Our dedicated team will promptly assist you and ensure that your subscription details or contact information are updated accordingly.

Is my personal information and email shared with any outside parties?

Absolutely not. We take your privacy and the security of your personal information very seriously. RANGE has strict policies in place to safeguard your data. We never share your personal information or email address with any outside parties without your explicit consent. Rest assured that any information you provide to us during the subscription or account registration process is used solely for the purpose of managing your subscription and providing you with our services. Your privacy is of utmost importance to us, and we maintain strict confidentiality to ensure a trusted and secure experience for our valued readers.

How do I update my billing information?

To update your billing information please call (775) 884-2200. Our customer support team is happy to help.

Can I switch my subscription plan or upgrade to a different subscription tier?

In most cases, you can switch your subscription plan or upgrade to a different tier. Please send an email to info@rangemagazine.com with the subject line “Change Subscription” or please call (775) 884-2200 to inquire about available options for switching or upgrading your subscription plan. We are happy to provide you with guidance and assistance to make the necessary changes.

May I pay for my subscription by mail?

Yes, we accept payments for subscriptions by mail. Please send a money order or check made out to “RANGE” for the subscription you wish to purchase and send it to: RANGE, 106 East Adams Street - Suite 201, Carson City, NV 89706. Please be sure to include where you want the subscription sent and your phone number in case there are any issues.

What payment methods are accepted for mail-in subscriptions?

We accept check or money order payments for subscriptions made by mail. Please follow the instructions provided above. And as always, please do not send cash through the mail.

How can I cancel my subscription?

To cancel your subscription, please send an email to info@rangemagazine.com with the subject line "Subscription Cancellation Request." In the email, kindly include your name, subscription details, and a clear request to cancel your subscription. Our customer support team will process your cancellation request as soon as possible. If there are any additional steps or information required, they will provide you with further instructions in their response.

How do I navigate through the different sections of the website?

Navigating through the different sections of the RANGE website is simple and intuitive. We offer two primary methods to help you find your way around:

  1. Menu at the Top: At the top of each page, you will find a menu bar that prominently displays some of the most popular destinations on the RANGE website. This menu provides easy access to sections such as "News," "Features," "Special Reports," "About Us," "Contact Us," and more. Simply hover over each section to explore the dropdown options and click on the desired destination.

  2. Footer at the Bottom: Our website features a footer at the bottom of every page. This footer includes a comprehensive list of all the main pages on our website, making it easy to navigate through various sections and find specific content. You can scroll to the bottom of any page to access this footer and click on the desired page.

In addition to these navigation elements, we also provide a Site Map for a visual overview of our website's structure. You can access the Site Map by clicking [here](insert sitemap link). You can also return to the home page any time by clicking on the RANGE logo at the top or bottom of each page.

We've designed the RANGE website with user-friendly navigation in mind, ensuring that you can easily explore the different sections, articles, and features that interest you. Happy browsing!

Are there any interactive features or multimedia content available?

Not yet but stay tuned!

May I share articles or specific pages with others?

Absolutely! You can easily share articles or specific pages from RANGE with others. Here's how you can do it:

  1. Bookmarking a Page: If you would like to save a page for later or share it with others, you can bookmark it in your browser. Simply navigate to the desired page, then click on the bookmark icon or select the bookmark option from your browser's menu. This will allow you to easily access the page again or share it later.

  2. Copying the Web Address: To share a specific page via email or any other medium, you can copy the page web address of that page from your browser's address bar. Simply navigate to the desired page, highlight the entire web address, right-click, and choose the "Copy" option. Alternatively, you can use the keyboard shortcut Ctrl+C (or Command+C on Mac) to copy the web address.

  3. Pasting the web address in an Email: Open your email client or platform, create a new email, and address it to the recipient(s). In the body of the email, right-click and choose the "Paste" option or use the keyboard shortcut Ctrl+V (or Command+V on Mac) to paste the web address you copied earlier. The recipient(s) can then click on the URL in the email to directly access the shared page on the RANGE magazine website.

By following these steps, you can easily bookmark pages for your personal use or share specific articles and pages with others via email or other communication channels. Enjoy sharing the captivating content of RANGE magazine!

What browsers are supported for accessing RANGE magazine's website?

RANGE magazine's website is designed to be compatible with a range of popular web-based browsers and mobile browsers. Here are the top four supported browsers for accessing our website:

  1. Google Chrome: As one of the most widely used browsers, RANGE magazine's website is fully compatible with the latest versions of Google Chrome. You can download and install Google Chrome from the official website: https://www.google.com/chrome/

  2. Mozilla Firefox: Our website is also optimized for Mozilla Firefox, ensuring a seamless browsing experience. You can download and install the latest version of Mozilla Firefox from their official website: https://www.mozilla.org/firefox/

  3. Microsoft Edge: The newer version of Microsoft Edge, based on Chromium, is fully supported by RANGE Magazine's website. You can download and install Microsoft Edge from the official website: https://www.microsoft.com/edge

  4. Safari: If you are using Apple devices, such as iPhones or Mac computers, Safari is the default browser. Our website is designed to work smoothly with Safari. You can ensure you have the latest version by keeping your operating system up to date.

For mobile devices, including smartphones and tablets, the following mobile browsers are supported:

  1. Safari (iOS): RANGE magazine's website is optimized for Safari on iOS devices such as iPhones and iPads. Ensure you have the latest version of Safari by keeping your device updated.

  2. Google Chrome (Android): If you are using an Android device, Google Chrome is a recommended browser for accessing RANGE magazine's website. You can download and install Google Chrome from the Google Play Store.

While RANGE strives to provide compatibility with a wide range of browsers, we recommend using the latest versions of these browsers to ensure the best browsing experience on our website.

I am experiencing issues with page loading or working well. What can I do?

We apologize for any inconvenience you are experiencing with page loading or site functionality on the RANGE website. To address this issue and assist you further, we kindly ask you to email us at info@rangemagazine.com with the following information:

  1. Web Address: Please provide the specific web address of the page where you are encountering the problem. This will help us identify the exact page and investigate the issue more effectively.

  2. Description of the Issue: Please explain the problem you are encountering in as much detail as possible. Are you experiencing slow page loading, error messages, or any specific functionality issues? The more information you provide, the better we can understand and resolve the problem.

By sending this information to info@rangemagazine.com, our dedicated team will work diligently to address the issue and provide you with the necessary support to ensure smooth browsing and optimal site functionality. We appreciate your patience and cooperation in helping us improve your experience on our website.

How can I report a technical problem or broken link?

Same as the above. Please provide us with the specific web address and details about the technical problem or broken link and email that information to info@rangemagazine.com.

May I return items purchased via your online shop?

Yes, RANGE offers a 30-day money-back guarantee on all purchases made through our online shop. We want you to be completely satisfied with your purchase, so if for any reason you are not happy with the item(s) you received, you can return them within 30 days of purchase.

To initiate a return, simply send the item(s) back to RANGE at the following address:

RANGE
106 East Adams Street - Suite 201
Carson City, NV 89706

Once we receive the returned item(s), we will refund your purchase price (minus the cost of shipping) using the same method of payment you used for the original purchase. Please note that the refunded amount will exclude the shipping costs incurred during the initial purchase.

Our aim is to ensure your satisfaction with every purchase from our online shop. If you have any questions or need further assistance regarding returns or refunds, please don't hesitate to reach out to our customer support team.

I have an item I would like you to sell in your online shop, what should I do?

Please send an email to info@rangemagazine.com with the words “Selling Items in Your Shop” and explain what you would like to sell and the details and we will be in touch with you.

Are there any retail locations that sell RANGE merchandise?

No, sorry. At the moment our merchandise is only available to purchase online.

How may I contribute an article or story to RANGE Magazine?

We welcome contributions from our readers. If you have a story or article idea you'd like to share, please first take a moment to read our Editorial Guidelines and then send an email to info@rangemagazine.com with the subject line "Article Contribution." Provide a brief summary or outline of your idea, and our editorial team will review it. Likewise, if you are not a writer and just have a story to share, check out our Tell Your Story web page. If your submission aligns with our content and standards, we may reach out to discuss further details.

May I submit my own photographs or artwork to be featured in RANGE?

Yes, we appreciate and value original artwork and photography contributions. If you have high-quality images or artwork that you believe would be a good fit for RANGE, please email a link to a folder or portfolio of your work online. Email a link to info@rangemagazine.com and please include your contact information. Please do not email use your photos or attachments and never send them through the mail because we cannot guarantee they will be returned. Our team will review your submission and contact you if there is interest in featuring your work.

Is there a way to provide feedback?

We value your feedback and welcome your article ideas at RANGE! You can provide feedback or share your article ideas by sending an email to info@rangemagazine.com. Whether you have suggestions, comments, or questions, we are ready to listen and assist you. We appreciate hearing from our readers and take your input into consideration.

How can I get in touch with RANGE magazine's customer support team?

To get in touch with RANGE's customer support team, you have the following options:

  1. Email: You can reach out to our customer support team by sending an email to info@rangemagazine.com. Please provide a detailed description of your inquiry and our team will respond to you as soon as possible.

  2. Phone: You can contact our customer support team by dialing (775) 884-2200. We are available to assist you during normal business hours.

  3. Mail: You can also mail us with your detailed description or “Letter to the Editor” to the following address: RANGE, 106 East Adams Street - Suite 201, Carson City, NV 89706

If you have questions, feedback, subscription-related inquiries, or any other concerns, our customer support team is dedicated to providing assistance and ensuring your satisfaction. Please feel free to reach out to us using the contact information provided above.

Please note that our operating hours may vary, so we kindly ask for your patience if there is any delay in our response. We value your engagement and strive to provide excellent customer support for all your RANGE-related needs.

What are your customer support operating hours?

Aside from holidays or emergencies, our office is open from 8 AM to 5 PM Pacific time, Monday through Friday.

Frequently Asked Questions

Subscriptions

Billing

Shop

Contribute

Get In Touch